Frequently Asked Questions

After payment, you receive activation credentials (username, password, and M3U/portal link) by email. Enter them into the IBO Player app on your device and start streaming immediately. The entire process takes under five minutes.

TvMora works on Smart TVs (Samsung, LG, Sony), Amazon Fire TV Stick, Android phones and tablets, iPhones, iPads, Windows PCs and macOS. The only supported app is IBO Player, which is available on all major platforms and app stores.

You get access to 38,000+ live channels including BBC, ITV, Sky Sports, BT Sport, Channel 4, plus international channels from every continent. Sports coverage includes Premier League, Champions League, FA Cup, Six Nations and Cricket. There are also 170,000+ on-demand films and series.

Typically under five minutes after payment. Your credentials are sent automatically by email. If you do not see the email, check your spam or promotions folder. Our team is also available to help via WhatsApp.

Each subscription supports one device at a time. Using credentials on two devices simultaneously will result in account suspension. Never share your M3U link or login details with anyone.

IBO Player is the IPTV media player application used to access your TvMora subscription. It features a clean interface, EPG guide support, favourites management and smooth playback. Available on Smart TV, Amazon Fire Stick, Android, iOS, Windows and macOS.

Yes — our Try 1 Month plan gives you a full month for just £6.99, so you can evaluate the service without committing long-term.

We recommend a minimum of 8 Mbps for Full HD streams and 25 Mbps for 4K content. A wired Ethernet connection provides the best stability, though most modern Wi-Fi connections work well. For the smoothest experience on match days, close other bandwidth-heavy applications.

Yes. All plans include a full Electronic Programme Guide (EPG) with channel logos, programme titles and schedules. The EPG makes it easy to browse channels, see what is currently on, and plan your viewing.

Our English-speaking support team is available 7 days a week by email at [email protected] and via WhatsApp. Average response time is under 30 minutes. We assist with activation, troubleshooting, device setup and any technical questions.